Access to the Fund
Zipang Casino manages customer's balance points as cash or as worth as cash. It avails our customer to withdraw 100% of their balance right away by requiring their PIN for verification. All deposit and withdrawal transactions at Zipang Casino are processed in real time via online means and the Zipang Casino’s security systems guarantee its safety.
You may access to your Zipang Casino account with your User ID and the Password from the computer you have opened your account. You have to input your Password every time to sign in, for your Password is not saved in your computer. (The encrypted files and the Entry-verification on your signing up avails the levelled computer security.) Please be extra careful keeping your Password and do not let others know it.
Approval of Personal Information
Every customer must use their legally authenticated full name (please, refrain using initials or abbreviations) and the address upon signing up. If a customer wants to change his/her address, the customer can fax us their documents. Fraud accounts such as invalid name or address will be blocked.
Approval of Withdrawal
Every withdrawal transaction requires a PIN number verification to ensure that every withdrawal transaction is assigned to the right customer. We have the most secure auditing system.
Every account is identified by its own username or account number which is automatically given upon signing up. It is impossible to change username.
You can access your real time account statement 24 hours a day through [Transaction History] at casino cashier.
Customer Support Center
If you have any question for your Zipang Casino account, please contact our Customer Support at any time.
What is a “Cookie”?
A Cookie, also known as browser or tracking cookie sends a small piece of information sent by a web server to a web browser which enables the server to collect information from the browser. When you load a particular website, cookies are created and every time the user goes back to the same website, the browser retrieves and sends collected information to the website's server.
Cookies are used to help users navigate their websites efficiently and perform certain functions. Due to their core role of enhancing/enabling usability or site processes, disabling cookies may prevent users from using certain function of websites.
Tracking and Analysis
- Cookies are used to analyze website traffic to further improve our website services.
- Used to gather information which will be used for the Zipang Casino affiliate program.
- Analyze how users move inside the website and collect information about how visitors use our site. Zipang Casino uses this information to compile reports and help us improve our service.
- This will allow us to recognize you as a returning visitor and display your preferred content.
- Used to speed up and enhance your experience of our services offered.
- Cookies are used for online chat services to provide support to our visitors.
How to manage cookies
You can always configure your browser if you wish to disable, delete stop storing cookies on your computer by deleting or altering your browser’s privacy setting. However please do note that disabling cookies may affect some services or features we offer.